FAQs

You got questions? We got answers. Search below to learn more about GetSig. If you can’t find what you’re looking for, reach out to us via chat or email hello@getsig.com.

  • Faq List
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  • 1. What document formats can I eSign with GetSig?
     

    You can sign documents from word processors (e.g., Microsoft Word, Google Docs, and Libre Office) and PDFs. Soon GetSig will support formats like PowerPoint, Excel, and image files. Upload supported formats using your computer or phone.

  • 2. Do I need a credit card to start a free trial?
     

    No. You can trial GetSig without a credit card.

  • 3. Will I be auto-charged after my free trial?
     

    No. You will need to subscribe to one of our paid plans after the free trial.

  • 4. Where are documents stored and is it secure?
     

    All of your documents are stored in the AWS (Amazon Web Services) cloud securely using AES-256 encryption (military-grade technology approved by the NSA).

  • 5. Are GetSig signatures legally binding?
     

    Yes, all documents signed with GetSig are legally binding under Australian and international law, which recognize digital signatures as a valid way to execute agreements. We have audit trails to track who signs each document and when (date and time).

  • 6. Is it free to sign a document?
     

    Yes. Once you sign up for GetSig, you can send documents to recipients to eSign for free. No account is required for eSigners to complete your document.

  • 7. Can I change my subscription anytime?
     

    Yes, go into your account to upgrade or downgrade your subscription. Your next billing cycle will reflect the new rate.

  • 8. Are these starting prices?
     

    No. What you see is what you pay. Our pay-as-you-go option only charges you for the documents signed. The power user plan charges you the same amount monthly until you cancel.

  • 9. Is my data safe with GetSig?
     

    Yes, all of your online communications, credit card data, documents, and personal information are encrypted to ensure the utmost security. We use AES-256, the one and only cipher publically available that the NSA approves and uses to protect top-secret information.

  • 10. Do you offer enterprise plans for large organisations?
     

    Yes, we offer special rates for enterprise customers. Contact us via email us at hello@getsig.com to learn more and to receive a personalised quote.

  • 11. Does GetSig integrate with other business systems?
     

    Yes, GetSig has a simple no-code API to simplify integrating it with your business systems. We're currently developing identity, workflow, payments, file, and data integrations with Salesforce, SAP, HubSpot, and others.

  • 12. What is a GetSig template?
     

    GetSig templates speed up eSignature workflows using automation. Templates are pre-made and reusable to prevent time wasted on remaking similar documents. It includes default values and workflows, like inserting company/client names, addresses, phone numbers, and other data into required fields, so documents are ready to send and sign at the click of a button.

    You can create templates for everything from NDAs and contracts. It takes minutes to create and can be sent to a list of recipients in one go, scheduled to be sent at a future date, or at set intervals (such as for an invoice). Templates are also available using APIs.

  • 13. What other services do you offer?
     

    We are consistently updating GetSig with new features and offerings. Soon, we will provide the option for legal reviews, document translation, identity verification, e-notary services, and more. Our goal is to provide a remote yet integrated experience to customers. So keep a watch on our roadmap as it continues to evolve to meet your needs.

  • 14. Am I locked into a contract?
     

    No, all of our plans are monthly, or paid per document, so you can cancel at any time.

Get all the features you desire without the high price

GetSig comes with everything you need to improve your digital signature workflow.

Legally binding signatures

Signing documents with GetSig is legally binding under Australian and international law.

Full audit trail and visibility

Know who signed what and when with an audit trail that gives complete visibility.

Military-grade security

Stop sending signed documents via unencrypted emails--GetSig uses military tech for enhanced protection.

Reusable templates

Create templates with pre-filled fields for faster document processing workflows. 

Organisation and Teams

Share and control access to documents within a team and throughout your organisation.

Automations and notifications

Never forget pending documents and signatures using GetSig's automation and auto-reminders.

Working remotely or in the office? GetSig offers a stress-free process for obtaining electronic signatures.

Simplify eSigning with GetSig

Let's make remote document signing fast, secure, and affordable—the way it should be. 

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“Consider GetSig over DocuSign and Adobe Sign”

Jan S. | Managing Director

“Best in class eSignature product for a remote workforce”

Jag K. | Founder

“Amazing Product when compared to DocuSign or PandaDoc”

Robert J. | CEO